Do you need an appointment?

Before you contact us to book an appointment, please read this to see if there is a more appropriate way of dealing with your problem.

Could you manage your condition by looking after yourself?

Please click on the individual links or see our self-help page.

Can you find the help you need by calling 111?

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Can your condition be dealt with by the local pharmacy?

  • Athlete’s foot
  • Minor allergies
  • Bloating and wind
  • Heartburn and indigestion
  • Cold sores
  • Fever in children
  • Sinusitis
  • Acne (spots)
  • Constipation
  • Coughs and colds
  • Dermatitis and eczema
  • Ear wax and ear ache
  • Headache
  • Sore throat

Your local community pharmacy is an excellent source of advice for these common ailments. Click here for more advice about common winter ailments.

 Do you actually need to see a more suitably qualified allied professional?       

Minor Injuries

  • Burns
  • Lacerations
  • Head injuries without loss of consciousness
  • Eye injuries/foreign bodies
  • Simple sprains of joints

Please visit a minor injuries unit or phone 111 for advice.

The nearest minor injuries units are:

  • Whitworth Hospital, 330 Bakewell Road, Darley Dale, Matlock, DE4 2JD (open 8am to 8pm every day).
  • Royal Hallamshire Hospital, Glossop Road, Sheffield, S10 2JF (open 8am to 8pm every day).
    • Please note that GP surgeries no longer provide a minor injuries service.

Abuse Concerns

  • Respite care
  • Safeguarding issues
  • Social issues
  • Welfare rights
  • Aids for the home
  • Benefits help
  • Domestic violence

Please contact Social Services directly on 01629 533190.

District Nurse

  • Catheter problems
  • Dressings
  • End of life care
  • Heparin injections
  • Hospital discharge care
  • Wound and ulcer care

If you are already being seen by the district nurse team, you can contact them directly on:01246 299918

Dentist

  • Dental abscess
  • Toothache
  • Gum problems

Please contact your local dentist directly.

Please call 111 to help find a local NHS dentist.

Optician

  • All eye problems
  • Emergency eye problems

Please contact your local optician directly.

Please contact the eye casualty department at The Royal Hallamshire Hospital on 0114 271 2726. Alternatively, they operate a walk-in service from 8:30am to 4:30pm Monday to Friday.

Did you know you can self-refer to other services for these conditions?

  • Alcohol abuse
  • Drug abuse
  • Anxiety
  • Low mood
  • Depression
  • Stress
  • Panic
  • Anger
  • Trauma
  • Bereavement
  • Relationship difficulties
  • Phobias
  • Deafness/hearing difficulty
  • Continence issues
  • Family planning
  • Sexually transmitted infections & HIV
  • Contraception
  • Podiatry (foot) care
  • Back, neck & joint pain
  • Physiotherapy
  • Social Services
  • Stop smoking advice
  • Citizens Advice

Please click on the links on our self-referral page to find the contact details for each of these services.

You can contact them directly; there is no need to see a doctor first.

Still need an appointment?

If you still think you need an appointment with the practice, please contact our admin team to discuss your requirements.

When you contact us to make an appointment, it will be necessary for our admin team to ask you a few questions about the purpose of your call. They may be able to direct you to a more appropriate service, or book you into an appointment at the practice with the most appropriate clinician. In some cases, our administration team will be able to provide an answer without the need for you to attend for an appointment.

Please help us to manage appointment demand appropriately:

  • Have you done all you can to manage the condition yourself?
  • Have you taken advice from the local pharmacy if appropriate?
  • Have you checked to see if you can refer yourself to an appropriate service?
  • Have you asked if the problem can be dealt with by our admin team, without the need to attend for an appointment?
  • If you require an appointment, can this be dealt with by a doctor or nurse over the telephone?

If so, please ask for a telephone appointment.

Do you have a medical issue that urgently needs sorting out today?
If so, we can arrange for a doctor, nurse practitioner or advanced clinical practitioner to call you back the same day.

If your problem is not urgent, but you do need to see one of our clinicians, we will arrange a routine appointment with the next available clinician.

Non-urgent advice: Have you got a life-threatening condition? Is it a medical emergency?

Yes?

Please ring 999 or go to A&E.