Self Referral

It is increasingly possible for patients to self-refer directly into other services to receive treatment. This helps to reduce the demand for GP appointments and is more convenient for the patient.

If you think you need treatment for any of the following problems, you will not normally need to see a doctor first. Please contact the provider directly for further information and to book an appointment.

Citizens’ Advice Bureau (CAB)

This service provides advice & help for the following subjects:

  • Benefits
  • Consumer issues
  • Debt & money
  • Employment
  • Energy efficiency
  • Health & disability
  • Housing
  • Immigration
  • Legal & tax
Eckington Library

Dronfield Library
By Appointment

 Drop in session Mon, Tues, Thurs, Fri, (Wed – Appointment only)
Gosforth Valley Medical Practice Appointment only
(bookable by contacting either practice)
Advice Line – for general advice Call 0808 250 5702 (Mon to Fri 9am to 2pm)

You can find further details on their website: https://www.citizensadvice.org.uk/

Physiotherapy

This Out-patient Physiotherapy Service provides assessment, diagnosis and treatment for a wide variety of musculoskeletal problems (i.e. injury, damage or disorders of the joints and other tissues e.g. bones, ligaments, tendons, muscles, nerves). It also offers advice and education on the self-management and prevention of musculoskeletal problems.

The service is provided by Derbyshire Community Health Services at Dronfield Health Centre and at Eckington Health Centre

Appointments can be booked by calling 01246 565050.

Women’s & Men’s Health Physiotherapy

This Out-patient Physiotherapy Service provides assessment, diagnosis & treatment for:

  • Pelvic floor problems (bladder or bowel urgency or leakage)
  • Pelvic or genital pain
  • Pain with sexual activity
  • Pelvic organ prolapse
  • Prenatal or postnatal muscle, nerve or joint pain

The service is provided at Chesterfield Royal Hospital.

Appointments can be booked by calling 01246 512173.

Neurological Physiotherapy

This Out-patient Physiotherapy Service provides advice, education, exercise, equipment or onward referral for patients who have a neurological condition diagnosed by a neurological consultant. Conditions include:

  • Multiple Sclerosis (MS)
  • Parkinson’s
  • Previous stroke
  • Cerebral Palsy
  • Peripheral Neuropathy

This service is provided at Chesterfield Royal Hospital.

Appointments can be booked by calling 01246 512173.

Mental Health & Talking Therapies

This therapy service is provided for patients over 16 years of age with the following problems:

  • Anxiety
  • Low mood
  • Depression
  • Stress
  • Panic
  • Anger
  • Trauma
  • Bereavement
  • Relationship difficulties
  • Phobias

Everyturn

The service is provided by Everyturn (previously known as Insight Healthcare) for patients age 16 years and over.

Appointments can be requested by calling 0300 555 5580 or completing the online form.

Trent PTS

The Service is provided by Trent PTS for patients age 16 years and over at West Bank House, Albion Road, Chesterfield, S40 1LL.

Appointments can be requested by completing the online form. 

See their website or call 01332 265659 for further information.

Build Sound Minds

Emotional Wellbeing service for patients age 0-17 years:
– Anxiety
– Sleep
– Loneliness
– Self-esteem
– Anxious feelings.

The Service is provided by Build Sound Minds.

More information available on their website here where you can complete a referral form or request a call back.

Alternatively, a self referral can be made by calling 01246 277422.

Samaritans

Confidential service for people in despair and who feel suicidal. For all ages.

More information is available on their website or by calling 116123.

Qwell

An online counselling and emotional well-being platform for adults, accessible through mobile, tablet and desktop and free at the point of use.

Relate

Counselling service (this service is not free to use – minimum cost is £30). For patients age 5 to 18 years.

This service is called Safe Speak and is provided by Relate.

Patients can call 0133 234 9177 or 0133 234 9301.

Patients over 11 years old can access services via online chat:
https://www.safespeak.org.uk/

Childline

Anything from abuse to bullying to exam stress and relationships.

For patients age 0-18 years. This service is provided by Childline.

Telephone: 0800 1111

Kooth

An online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. For patients age 11 to 18 years

Young Minds

Free counselling service : confidential telephone and email support to any adult worried about the mental wellbeing of a child/young person.

Call the Parents Helpline: 0808 802 5544 (Monday to Friday 9.30am – 4pm, free for mobiles and landlines)

For urgent help text YM to 85258

Or visit the website: https://youngminds.org.uk/

1st Steps

Eating disorder service provided by 1st Steps.

For more information, please see their website.

Beat Eating Disorders

Eating disorder service provided by Beat Eating Disorders.

For more information about online support groups, please see their website.

Youth line: 08088 010711
Student line: 08088 010811

Podiatry (Foot care)

The Community Podiatry Service provides assessment, diagnosis and treatment to a range of patients with lower limb and foot problems, including:

  • People with long term conditions such as diabetes, vascular disease, amputees, connective tissue disorders, stroke, Parkinson’s disease
  • People with multiple and complex needs e.g. dementia, falls
  • People with biomechanical problems e.g. gait /postural problems
  • People requiring nail surgery
  • People with severe foot and ankle problems and conditions

The service is provided by Derbyshire Community Health Services at Dronfield Health Centre and at Eckington Health Centre.

Appointments can be requested by calling

Audiology (Hearing loss)

The service is provided to patients over 55 years of age and struggling with hearing. Patients can use any of these providers by calling them directly.

In House Service
Provided by Derbyshire NHS Audiology Services. Patients can self-refer via the website or call 01332 949177. Appointments will be made at both sites, Gosforth Valley and Moss Valley.

Website: https://www.derbyshire-nhs-audiology.com/

Specsavers Chesterfield01246 222334
Scrivens0800 027 5102
Chesterfield Royal Hospital01246 514403

Drug & Alcohol

Derbyshire Recovery Partnership provides services for people in Derbyshire with a drug and/or alcohol problems. The teams offer different levels of support from brief advice and harm reduction to intensive structured 1-to-1 and group work.

Derbyshire Recovery Partnership also manages all substance misuse substitute prescribing for drug or alcohol treatment across Derbyshire.

The service is for any adult (18+) who wishes to address any issues they have caused by the use of drugs or alcohol. This can include binge drinking, the use of New Psychoactive Substances, as well as physical alcohol or drug dependence.

Derbyshire Recovery Partnership (DRP) is a drug and alcohol treatment service between Derbyshire Healthcare NHS Foundation Trust, Derbyshire Alcohol Advice Service (DAAS), Phoenix Futures and Intuitive Thinking Skills.

Patients can self-refer into this service by calling 0845 308 4010 or 01246 206514

Stop Smoking

This service is for anyone over 12 years old & provides support, help and advice for you to successfully stop smoking for good. The fully trained Stop Smoking Advisers can support you through your quit attempt with tips, advice and stop smoking products or medication on prescription.

The Service is provided by Live Life Better Derbyshire at various locations across Derbyshire, including Moss Valley Medical Practice.

Patients can self-refer into this service by calling 0800 085 2299 or by completing the online form.

See their website for further information.

Weight Management

This service is for anyone over 16 years old & with a Body Mass Index (BMI) over 25.

The service supports you to set and achieve your own weight loss targets and to maintain this weight loss long term. It is different to other weight loss programmes as it focuses on what’s happening in both the body and the mind to help you achieve long-term weight loss and wellbeing.

The Service is provided by Live Life Better Derbyshire at various locations across Derbyshire, including Eckington Health Centre.

Patients can self-refer into this service by calling 0800 085 2299 or by completing the online form.

See their website for further information.

Family Planning/Contraception

This service provides sexual health support for:

  • Sexually Transmitted Infections & HIV (see link on website for requesting a self test kit)
  • Contraception
  • Pregnancy

The service is provided by Derbyshire Community Health Services:

  • Stubley Medical Centre, Stubley Drive, Dronfield, S18 8QY
  • Wheatbridge Surgery, Wheatbridge Road, Chesterfield, S40 2AB

Patients can self-refer into this service by calling 0800 328 3383.

See their website for further information and to book online.

Living Well With Autism

This service provides a helpline & live chat, counselling & coaching and one day courses for adults over age 18 affected by an Autism Spectrum Condition (ASC). The service is also available for carers of adults living with an ASC. The service is available for residents of Derbyshire only.

The service is provided by Relate Derby & South Derbyshire on behalf of Derbyshire County Council.

Patients can self-refer into this service by completing the self referral form.

Please call 01332 301350 or visit the website.