Date: 20 July 2023 @ 6:30pm
Location: Moss Valley Medical Practice
Attendance & Apologies received
Present: | Apologies: |
Glyn Jones (Chair) Carol Mason (Practice Manager) Wendy Jones John Needham Andrew Loughran Shelley Hinson John Hutchinson Mary Milner Helen Lane Gavin Williamson Adrian Hubbard | Pat Boyle Margaret Askham Sarah Bond Andrew Watson |
Practice Update
Thanks to CM for presentation of Practice Update; a copy of the slides sharing the information is below:
New Starters
Dr Zin Htun (currently at GV moving to MV)
Dr Kemi Mjiyagbe (MV)
Dr Samuel Olowakandi (currently at GV moving to MV)
Dr Emmanuel Aniki (GVMP)
Dr Benjamin Cumberland (GVMP)
Dr Seyi Olanipekun (GVMP)
Dr Jasmin Rea (GVMP)
Changes
Nurse Connie is now married! (No change of name)
Leavers
Vacancies
Practice Nurse – 30 hrs per week at MV
New Services
Practitioner availability (PCN)
New Initiatives
Staff Wellbeing
Revisiting our Mission, Vision and Values with staff
Events
SAVE THE DATE!!
Q & A Session with Gavin Williamson, Pharmacist Partner
GW answered questions from members of the PPG in relation to a variety of pharmacy-related questions and took members through some of the processes and policies in place at the practice. This included clarification on self-care over-the-counter medication, where GW shared a ling to the Derbyshire Medicines Management and Clinical Policies webpage (Self Care (derbyshiremedicinesmanagement.nhs.uk).
Friends & Family Data, GP National Survey 2023, Compliments and Complaints
CM shared with members of the PPG the 2023 GP National Patient Survey results, which had only recently been received – the results were incredibly positive:



CM went through the number of complaints the practice had received in the last 3-months and identified trends. CM reiterated how much the practice welcomed feedback, as this enabled them to ensure they were doing all they could to make the patient experience a positive one, with the highest levels of care:

Finally, the results of the FFT submissions were shared and discussed. CM expressed how pleased they were both with the results, but also with the response rate:


Any Other Business
The following items were put forward by members:
- Screen in waiting room at Gosforth Valley is not working – in hand and will hopefully be resolved soon.
- Are the practice now carrying out ear wax removal services – confirmed these were now up and running.
Date of next Meeting
Monday 18th September 2023 at Gosforth Valley Medical Practice.